Shipping & Returns Policy
Price Attack offers free shipping within Australia for all orders over $95. Orders under $95 will incur a shipping fee of $9.95 for Regular Delivery Service (allow up to 10 business days).
For information on placing orders and delivery please read our Terms and Conditions.
All orders are supplied from Brisbane, Australia. We endeavour to process and dispatch orders which are in stock within 1-2 business days. Delivery of orders will then take a further 3-10 business days depending on your location. For orders containing dangerous goods (e.g. peroxide, nail varnish, aerosols), please also allow an additional 2 business days for processing.
Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods, due to wild weather, or due to other delivery issues that are unforeseen or unavoidable events beyond Price Attack’s reasonable control.
RETURNS & EXCHANGES
Our returns policy is in addition to your statutory rights under the Competition and Consumer Act 2010 (Cth). All refunds will be made using the original payment method. For more information please read our Terms and Conditions.
Change of mind
Unfortunately, we cannot offer an exchange or refund if you simply change your mind. For more information please read our Terms and Conditions.
If you purchased your product online
Our returns policy is in addition to your statutory rights under the Competition and Consumer Act 2010 (Cth). For more information on defect and faulty products please read our Terms and Conditions.
If you purchased your product in a Price Attack store
Simply take the product and valid proof of purchase to the store of purchase for a refund or exchange. We accept no responsibility for any professional hair product applied outside our salon.
Incorrect Goods Supplied to You
For information relating to the genuine supply incorrect goods please read our Terms and Conditions.