Reviewed by Katharine
CLOUD NINE The Original Iron - Review
The iron itself works great really loved it but was disappointed that before a year it broke and the warranty / return process was extremely difficult.
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CLOUD NINE The Original Iron
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Regular price $339.00
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Everyday styling. For everyone. The Original Iron is an all-out all-rounder. Created to help you create your look, whilst keeping hair healthier. Shinier. Stronger. With iconic CLOUD NINE features like Variable Temperature Control to work at the right heat for you, Mineral-Infused plates to lock in moisture, and Floating plates to cushion hair, not clamp it. #WeTheUnstoppable
Features:
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Work Smarter. Not Hotter.
When it comes to heat, less is more. So the Original Iron has Variable Temperature Control from 100°C to 200°C. For a range of hair types. Meaning you can style at the safest temperature that works for you. Because no hair is the same.
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Minerals that work miracles.
Sericite. Meets Tourmaline. This tool is infused with our signature duo of moisture-locking minerals. For hair that’s stronger. Shinier. Smoother. Root to tip.
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Plates that cushion, not clamp.
We’re clamping down on clamping hair, with Ceramic Floating Plates. Designed with Spring-Flex Technology™, plates adjust when closed. To cushion the impact of styling. And put an end to split ends.
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Individual Style. Intuitive switch off.
Forget the worry of forgetting to turn off your styling tool, with Hibernation Mode. Once a tool has been inactive for 30 minutes, the safety feature will kick in and your tool will automatically switch itself off.
How to Use
Remove the iron from its heat resistant guard. Plug into the mains and turn on using the power switch.
A light will glow and remain green on the middle setting on the temperature control panel, lower lights on the temperature panel will flash then remain green once the selected temperature is reached.
To select a different temperature, press the temperature switch up or down. Indicator lights will flash green and then glow steadily when the desired temperature is reached. Do not use until the indicator light has stopped flashing, allow the iron to heat or cool as needed. The maximum temperature can be reached within 20 seconds. When the iron has reached the desired temperature, begin styling. Only use the iron on clean, dry hair.
When you have finished styling turn off the iron using the power switch and unplug from the mains power supply.
After use place the iron into its heat resistant guard and store in a safe place. Never wrap the cord around the iron.
Warranty
All CLOUD NINE products come with a standard warranty that lasts from the day you buy for one year. You can extend Iron and Wand* warranties to three years if you register your product within 14 days of purchase.
An issue within the warranty period? We'll repair or replace your product for free. For problems outside of warranty, contact our Customer Experience Team through our Help Centre for advice on next steps. Please note that if you haven’t registered your Iron or Wand for extended warranty, we can't honour the extended warranty.
*Excludes The Original Cordless Iron which has only a 1 year warranty and a 6 month warranty for the battery.
Delivery & Returns
Standard Delivery
- FREE for orders $107 & over
- $11 for orders under $107
- 2-8 business days
For our friends in WA and the NT, please allow an additional 3-4 days on top of standard delivery estimates.
Please also allow up to an additional 1 - 3 business days for processing and delivery.
Flammable items or dangerous goods (e.g. peroxide, nail polish, aerosols) cannot be delivered to PO Boxes or Parcel Lockers. Allow up to an additional 3 business days each for processing and delivery.
Please see our shipping and delivery page for the most up to date information.
Returns
We unfortunately, cannot offer an exchange or refund for change of mind reasons due to nature of hair care products.
Please see our returns page for the most up to date information.
